Refund and Cancellation Policy for Four Tree Coaching Services
The following terminology applies to this agreement: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Business,” “the Company,” “Four Tree Coaching Ltd.,” “Ourselves,” “We,” “Our,” and “Us,” refers to our business, Four Tree Coaching. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Canada. Any use of the above terminology or other words in the singular, plural, capitalization and/or, he/she, or they, are taken as interchangeable and therefore as referring to same.
This policy shall apply to all services available on the website: https://fourtreecoaching.ca
The Client may cancel an order within 24 hours of purchasing request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to don@fourtreecoaching.ca. The Client must clearly state their decision to cancel, the reason for said cancellation, and their preferred method of reimbursement.
Reimbursement for refunds will be provided by the best available method, based on the Client’s situation and at the discretion of Four Tree Coaching. A 5% transaction fee of the refund amount will apply and be subtracted from all refunds.
If the Client wishes to cancel after a monthly coaching program has started and the Client is receiving coaching from Four Tree Coaching, there must be 30 days notice given at the end of any given months program. The Client will not have the right to cancel or request a refund after the services have been fully performed (after all sessions or services have been completed).
We reserve the right to modify or terminate services and the Client-Company relationship at any time for reasons such as, but not limited to, dangerous or criminal behaviour on the part of the Client, inappropriate or offensive behaviour from the Client, or irresponsible or disrespectful behaviour from the Client. Four Tree Coaching will notify the Client with the reason for termination or modification and notice that it is effective immediately on the day that we contact the Client about modification or termination. In such situations, at the discretion of Four Tree Coaching, a refund may or may not be issued for any remaining sessions or services that were paid for but not completed.